Shugo Privacy Policy

At Shugo, (“Shugo” or “we”), we care and respect your privacy. Shugo is committed to protecting it through our compliance with this Privacy Policy (“this Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you visit our website (this "Site"), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on this Site, email, chat message, and any other electronic messages between you and this Site.  This Policy does not apply to information collected by us offline or through any other means; or by any third party that may link to or be accessible from or on this Site.

We ask and encourage you to read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this Privacy Policy. This Policy may be amended or changed from time to time. Your continued use of this Site after we make changes is also deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site, including information:

  •   by which you may be personally identified, such as name, postal address, e-mail address, social media name, telephone number, or age ("personal information");
  •   that is about you but individually does not identify you; and/or
  •   about your internet connection, the equipment or device you use to access our Site and usage details.

We collect this information:

  •   Directly from you when you give it to us; and/or
  •   Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.



Information You Give Us

The information we collect on or through our Site may include:

  •   Information that you provide by filling in forms on our Site.
  •   Information you provide for Product Reviews.
  •   Records and copies of your correspondence (including email addresses), if you contact us via email.
  •   Social Media Posts

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect or gather certain information about your equipment, browsing actions, and patterns, including:

  •   Details of your visits to our Site, including traffic data, geolocation data, logs, and other communication data and the resources that you access and use on the Site.
  •   Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information. It helps us to improve our Site so that Shugo can deliver a better and more personalized service to you, including helping us:

  •   Estimate our audience size and usage patterns.
  •   Recognize you when you return to our Site.

The technologies we use for this automatic data collection may include:

  •   Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
  •   Web Beacons (also known as web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on this Site and emails for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of this Site, to monitor how many visitors view our Site or open emails. Unlike Cookies, which are stored on the device, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
  •   Log Data means certain information about how a person uses this Site. Log Data may include information such as a user’s IP address, browser type, operating system, the web page that a user was visiting before accessing this Site, the pages or features of this Site to which a user browsed or viewed, and the time spent on those pages or features, the links this Site that a user clicked and other statistics. We use Log Data to administer this Site and we analyze (and may engage third parties to analyze) Log Data to improve, customize and enhance this Site by expanding their features and functionality and tailoring them to our users’ needs and preferences. We may use a user’s IP address to generate aggregate, non identifying information about how this Site is used.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  •   To present our Site and its contents to you.
  •   To provide you with information, products, or services that you request from us.
  •   To fulfill any other purpose for which you provide it.
  •   To notify you about changes to our Site or any products or services we offer or provide though it.
  •   In any other way we may describe when you provide the information.
  •   For any other purpose with your consent.

We may also use your information to contact you about our products and services that may be of interest to you which will be sent to you via email. If you do not want us to use your information in this manner, see how to opt out of these emails in “Choices About How We Use and Disclose Your Information

We take your privacy seriously. Shugo does not sell your personal information to anyone.

Information that We Share with Third Parties

We will not share any information that we have collected from or regarding you except as described below:

  1.         Information Shared with Service Providers. Shugo may engage third-party service providers to work with Shugo to administer, maintain, or operate this Site. These third-party service providers have access to your information only for the purpose of performing services on Shugo's behalf. 


  1.         Information Shared with Google Analytics. Shugo uses Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with our Site. For more information about Google Analytics and your opt out options, please visit
  2.         Information Shared with Marketing Service Providers.  Shugo may also share your information with marketing service providers to help us better market our products to you. These marketing service providers may use your information only for the purpose of helping us to provide the services to you.
  3.         Information Shared with Other Third Parties. We may share anonymized or aggregated data we collect from the use of this Site, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access this Site, market trends and other analysis that we create based on the information we receive from you.  We may disclose personal information that you provide to us as described in this Privacy Policy:

o   To our affiliated companies, contractors, service providers, and other third parties that we use to support our business and who are permitted only to use personal information only for the purposes for which we disclose it to them.

o   To fulfill the purpose for which you give it.

o   For any other purpose disclosed by us when you give us the information.

o   With your consent or permission.

We may also disclose your personal information:

o   To comply with any court order, law, or legal process or subpoena, including to respond to any government or regulatory request.

o   To enforce or apply our Terms of Use

o   If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Shugo, our customers, employees, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. Shugo has created mechanisms to give you the following so you can control your information:

  •   Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
  •   Promotional Materials from Shugo. If you do not wish to have your contact information used by us to promote our own products or services via email, you can opt out by unsubscribing directly in the link in the email, by editing your profile to unsubscribe, or send us an email stating your request to

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you give us is stored on our secure servers behind firewalls.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your information to us, we may transfer your information to the United States and process it there.

California Residents

If you reside in California, California Civil Code Section 1798.83 gives you the right to ask us for information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing or advertising purposes. To ask us, please send Shugo an email to the email address in the Contact section at the end of this page or send a letter to the address stated in that section.

If you reside in California and are under the age of 18, California Business and Professions Code Section 22581 gives you the right to ask and obtain removal of content or information you have publicly posted, but Shugo cannot guarantee that even if a request is made, that every item of content or information can be fully removed and the applicable law may not require removal, even if a request is made. To exercise your right to ask, please send Shugo an email to the email address in the Contact section at the end of this page or send a letter to the address stated in that section.

To learn more about your California privacy rights, visit:


Certain European Visitors to this Site

Data Protection Rights Under General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA) and you visit our Site, you have certain data protection rights under the General Data Protection Regulation. This section applies solely to EEA residents and is provided to comply with the GDPR and any terms defined in the GDPR have the same meaning when used in this Section.

Shugo aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.  If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us at the email address in the Contact section at the end of this page.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified or corrected if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your personal data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of your personal data in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Shugo relied on your consent to process your personal information.
  • You may contact us at the information provided in the Contact section below to exercise the above rights.  Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about Shugo’s collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA), or the European Data Protection Supervisor  about the processing of your personal data. You may visit:


Links to Other Sites

We do not control third parties' collection or use of your information.  We may provide links to third-party Sites as a service to our users.  We are not responsible for the content or information collection practices of those Sites or the third parties who own them. Please note that these Sites’ privacy policies may differ from ours. We encourage you to review and understand their privacy practices before giving them information.

Persons Under the Age of 13

Our Site is not intended for anyone under the age of 13. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If we learn that we have collected or received personal information from anyone under the age of 13, we will delete that information.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page.  The date the Privacy Policy was last revised is identified at the bottom of this page.  If you choose to receive emails from us, we may also send you an email notifying you of an update to our Privacy Policy.  You are responsible for ensuring that we have an up-to-date active and deliverable email address for you, and for periodically visiting this Site and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Shugo LLC.




Last modified: June 11, 2024